No ifs or buts guarantee.  

We want our luggage to outlast your every journey. So, we run, load and lift each case many times before they are considered customer worthy. But if you’re not 100% satisfied with the quality of our products, we’ll replace your suitcase, bag or accessory or refund your money in full. Our values – like our suitcases – are unbreakable. 

Running Test

This test is run for the equivalent of 25km. The suitcase is loaded with up to 20kg and placed on a treadmill/running machine at a speed equivalent to 5 km/h. The surface has bumps and ridges to simulate uneven terrain.

Handle Test

The suitcase is loaded with up to 60kg and suspended in the air by the top and side handle. It is lifted and held for 20 seconds. The suitcase is also loaded with up to 20kg by the top and side handle, lifted 5cm and put down repeated for 10,000 times.

Drop Test

The suitcase is loaded with up to 20kg. It is then dropped on each surface, edge, and corner from a height of 60 cm. Additionally, the corner guards are also tested by being suspended and dropped on each corner 5 times.

Tumble Test

The case is loaded up with up to 18kg and placed inside a rotating chamber full of obstacles; designed to maximize high drops and hard impacts – simulating rough handling during transport. The test is run for 25 cycles.

Lifting Test

The suitcase is loaded with up to 20kg and suspended in the air by the telescopic handle. It is lifted and jerked. This cycle is repeated 500 times.