HOW TO RETURN YOUR ORDER
To arrange a complimentary return, please submit a Return Request by:
- Logging into your Globite account. If you do not have a Globite account, please create one using the email address on your purchase so that you previous purchases link to your account.
- Go to the Orders Tab
- Click on the Order #, and choose Request Return
- Click on Refund Policy to ensure that your return meets our returns conditions
- Select a Reason for the Return, and Click Request Return
- Our Team will review your Return Request and Reply within 1 business day
For Returns on items purchased more then 30 days ago, please contact enquiries@globite.com
Returns are done via Australia Post. We will provide you with a return shipping label to print at home and apply to the package. If you do not have a printer, Australia Post will be able to print the label for you - simply show them the email you received from us with the barcode to scan.
Once your order has been returned to our warehouse, and we have confirmed it meets the conditions outlined in our return policy, we will process your refund against the original payment method used to purchase the goods.
You will receive email confirmation that your return has been processed. Please allow up to 7 days for the funds to appear against your account.